Shipping & Returns
SHIPPING POLICY
We offer the fastest shipping to customers worldwide . That means there is no need to worry about long shipping times. All orders ship weekdays within 2 business days unless stated otherwise.
🎀 Holiday Orders🎀
Holidays orders will not be shipped as fast, due to high volume of orders . Please allow between 4 or 5 business days before orders ship out.
Our customer service department is available 24/7 at ladykartel21@gmail.com during
M-F 9am-7pm Sat 10am-5pm
United States Postal Service "USPS" is our preferred shipping carrier within the United States and other countries. All orders within the U.S will be shipped Priority Mail or First Class.
All orders require a processing time of up to 24 hours. This does not include weekends or holidays. After your order is processed it will ship.
Priority Shipping is also available and takes 2-3 business days to ship and will be delivered via Priority Mail.
Once the package has left our office and has been received by the post office.
A tracking number will be emailed to you.
If your package is returned to us the customer will be responsible for paying an additional shipping fee to have the package re shipped.
If your tracking information states that the item was successfully delivered and or signed for We are not liable to send a replacement package. You must contact your local USPS store and open a claim.
We are not responsible for delivery delays due to mishandling by the carrier, incorrect address or delays due to weather conditions.
Free shipping promotional offers (when applicable) apply only to U.S costumers residing within the 48 contiguous states.
RETURN & EXCHANGE POLICY
No exchanges or Refunds.
All sales are Final. Please READ EVERYTHING CAREFULLY before purchasing.
Orders can’t be modified once they are processed unless you have discussed with the owner.
On New Arrival Day orders are processed next business day!
Email us at ladykartel21@gmail.com